Do the dentists wear gloves and masks?

Yes. Personal protective equipment such as gloves, eyewear, masks and clothing are used consistently at our office.

How long do you keep my dental records?

Patient records must be maintained for at least ten years after the date of the last entry in the patient’s record. If the patient is a minor, their records must be kept for at least ten years from the date they turned 18.

Am I entitled to copies of my dental records?

Yes, as a patient you have the right to get copies of any or all of your dental records at anytime. If you and/or your authorized representative requests a copy of your complete file from your dentist (chart records, x-ray images, referral slips, study models, photographs, correspondence), this information must be provided to you.

Why does my dentist want to know about my medical history?

Your dentist needs to know about your past and current health conditions. Your dentist must take an initial complete medical history and keep it updated. Sometimes a health condition can influence the way dental care is provided. For example: Sometimes patients need to take antibiotics as a preventative measure before certain dental procedures. As an example, patients with an artificial heart valve may need to take an antibiotic to help prevent a serious infection.

Is there anything I can do to limit the cost of dental care?

Prevention is the best way to maintain good dental health. Brush and floss daily; limit the amount of sugary drinks and snacks you consume,don’t smoke and visit your dentist for regular cleanings and exams. Problems can become complex and costly the longer they go undiagnosed. Dental disease gets worse with time and will not resolve itself. The cost of prevention is always far less than the cost of neglect.

When should I take my child to the dentist for the first time?

An early start on dental care allows children to learn that visiting the dentist is a regular part of health care. Dental associations encourage parents and guardians to bring children to see the dentist within 6 months of the eruption of the first tooth or by the time a child turns one.

If you have any dental anxiety, ask your spouse or another family member to take the child for the appointment. If a child senses that you are nervous, he or she may feel nervous too.

Start cleaning your child's mouth with a soft damp cloth before teeth come in and continue with a soft toothbrush once he or she has a first tooth. Limit the number of sugary treats you give your child, and focus on healthy food choices as soon as they begin to eat solids.

How are dental emergencies handled by a dentist near you?

Acting quickly is crucial when it comes to dental emergencies. Our staff is trained to treat many different dental emergencies. If you have any dental problem that requires immediate attention, contact us right away. The sooner we see you, the more likely we are to prevent more serious problems from worsening.

Do I really have to go to the dentist every six months? Do I need x-rays at each visit?

Your oral health needs will determine how often you need a dental exam. The goal of having regular dental exams is to catch small problems early. This means a dental exam every six months for most people. It may be suggested that you visit more or less often depending on how well you care for your teeth and gums. If you have dental problems it is important that they be checked or treated on a regular basis.

How are dental fees determined?

Dental offices are similar to medical clinics, they are required to follow strict regulatory standards in the interest of providing the highest level of patient safety and care. Dentists are responsible for a number of costs related to operating their dental office.

Costs include, specialized equipment; sterilization tools and safety protocols; personal protective equipment, licensed and well trained staff and their continued education courses which are required.

Operating costs will vary between dental offices as well as provincially.

Why do I need an exam if I don’t have any dental issues?

Dental disease does not present with symptoms in the early stages. Early detection is extremely important because dental disease can not be reversed. Your dentist is trained to catch early signs and symptoms of conditions that affect the mouth, they can prevent small problems from becoming larger ones.

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